General
By booking any service with us, you agree to the following Terms and Conditions. These apply
to all full or partial vehicle wrapping, colour changes, sun strips, de-chroming, vinyl removal, and
related services carried out by our business within the UK. All vinyl wrapping is an aftermarket,
temporary modification and should not be compared to a factory paint finish.
Bookings & Deposits
A deposit is required to secure all bookings. No booking is confirmed until the deposit has been
received. Standard bookings typically require a deposit of up to 25–50%, depending on the
service. Certain specialist or imported materials may require a deposit covering the full material
cost, which will be clearly communicated before booking. Deposits are used to reserve
workshop time and order materials and are non-refundable within the notice periods outlined
below.
Cancellations & Changes
Any changes or cancellations must be made in writing. Cancellations made within 14 days of
the agreed start date may result in partial or total loss of deposit, particularly where materials
have already been ordered. Where specialist or overseas materials are ordered, cancellation
after ordering may result in the customer being liable for return shipping costs and supplier
charges. Late cancellations may also be charged to cover lost workshop time.
Vehicle Condition & Preparation
Vehicles must arrive clean and in suitable condition for work to begin. Additional charges may
apply if the vehicle requires excessive cleaning or preparation. We are not responsible for wrap
failure caused by poor or non-factory paintwork, rust, corrosion, lacquer peel, previous resprays
or body repairs, or ceramic coatings, sealants, or waxes not disclosed prior to booking. If
coatings are present, these must be declared.
Vehicle Disassembly
Vehicles are reassembled to the condition they arrived in. We are not responsible for previously
damaged clips, trims, fixings, or non-standard, glued, or incorrectly fitted parts. Any parts that
are fitted incorrectly on arrival will not be put back on the vehicle and will be handed over to the
customer separately on collection.
Nature of Vinyl Wrapping
Vinyl wrap does not hide defects. Existing paint imperfections, stone chips, scratches, or dust in
paintwork may remain visible after wrapping. Minor imperfections such as small marks, edges,
seams, or slight texture are normal characteristics of vinyl installation. Colour variation can
occur over time due to weathering, UV exposure, and material ageing. Vinyl has physical
limitations and can only be manipulated to a certain extent. Some complex shapes, deep recesses,
sharp contours, or large panels may require joins or seams to ensure durability, prevent failure,
and maintain a consistent overall finish. These joins are a normal and accepted part of
professional vinyl wrapping and do not constitute a defect.
Inspection & Acceptance of Work
Customers must inspect the vehicle at collection. Any concerns must be raised before leaving
the premises or within a short inspection period specified at handover. Failure to return for a
requested post-install inspection (where applicable) may invalidate any fitting warranty. Once
the vehicle has left our premises, it is assumed the customer is satisfied with the work unless
issues are reported promptly.
Warranty & What Is Covered
We provide a fitting warranty covering issues such as peeling, lifting, bubbling, or excessive
shrinkage caused by installation. Warranty periods vary depending on materials used and will
be explained at booking. Manufacturer warranties apply to materials only and are subject to
their terms. Warranty does not cover damage from accidents, vandalism, misuse, poor
aftercare, pressure washing damage, chemical exposure, harsh cleaning products, or normal
wear and tear. We reserve the right to refuse warranty claims where aftercare instructions have
not been followed.
Aftercare Responsibilities
Vehicles must not be washed for at least 7 days after installation. Hand washing using
pH-neutral, non-abrasive products is recommended. Automatic car washes and aggressive jet
washing are strongly discouraged. Incorrect washing methods may cause lifting or damage and
will void warranty coverage. Please see the Aftercare section for more information.
Repairs, Claims & Colour Matching
If wrap damage occurs due to accident, abuse, or vandalism, repairs or replacements will be
chargeable. Replacing individual panels may result in slight colour differences due to ageing or
ink variation. In some cases, replacing a larger section is recommended for best visual
consistency. Proof of the issue may be requested before any remedial work is carried out.
Strip-Outs & Vinyl Removal
We are not responsible for damage caused by the removal of old vinyl or vinyl/stickers installed
by anyone else. In rare cases, paint or lacquer damage may occur during removal, and this risk
is accepted by the customer only.
Media & Promotion
We may photograph or film vehicles for portfolio and marketing purposes. Customers may opt
out by notifying us in writing before work begins.
Limitation of Liability
Our liability is limited to the value of the service provided. We are not liable for indirect losses
such as loss of earnings, downtime, or business interruption.
Governing Law
These Terms and Conditions are governed by the laws of England and Wales.